T.i.A Bee Products (UK) Ltd. gathers and processes your personal information in accordance with this Privacy Notice and in compliance with the relevant Data Protection Regulation and Laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

INFORMATION THAT WE COLLECT

T.i.A Bee Products (UK) Ltd. processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that may collect from you are: –

• Name
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• Your Address
• Delivery Name
• Delivery Addresses
• Delivery Telephone Number
• Delivery Email Address

We collect information in the following ways: –

• When you create an account on our website
• When you place an order on our website
• Newsletter Subscription
• Online Enquiry Form

HOW WE USE YOUR PERSONAL DATA

(Legal Basis for Processing)

T.i.A Bee Products (UK) Ltd. takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have provided consent to us for promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

Newsletter Subscription

We will occasionally send you our newsletter. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

Process an Order

In order to fulfil a contract of sale for an order that you place we may share your personal information with third party delivery services, or with third party suppliers in order to dispatch products that you have ordered to you.

YOUR RIGHTS

You have the right to access any personal information that T.i.A Bee Products (UK) Ltd. processes about you and to request information about: –

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• The duration for which we intend to store your personal data
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

SHARING AND DISCLOSING YOUR PERSONAL INFORMATION

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. T.i.A Bee Products (UK) Ltd. uses some third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We use Mailchimp to manage subscriptions to our Newsletters ‘ACTIVATE’ and ‘INNOVATE’. You can view their privacy policy here https://mailchimp.com/legal/privacy/

Mailchimp, The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

SAFEGUARDING MEASURES

T.i.A Bee Products (UK) Ltd. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –

SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, and the use of anti-virus/malware software.

TRANSFERS OUTSIDE THE EU

T.i.A Bee Products (UK) Ltd. utilises some products or services (or parts of them) that may be hosted/stored in non-EU countries which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: –

Marketing database – ‘Mailchimp’

Therefore, when you sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by T.i.A Bee Products (UK) Ltd. to protect your data and comply with the relevant data protection laws.

CONSEQUENCES OF NOT PROVIDING YOUR DATA

You are not obligated to provide your personal information to T.i.A Bee Products (UK) Ltd., however, as this information is required for us to provide you with some of our services, we will not be able to offer some/all of them without it.

HOW LONG WE KEEP YOUR DATA

T.i.A Bee Products (UK) Ltd. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. If we are required under UK tax law to keep your basic personal data (name, address, contact details) then we will do so for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

LODGING A COMPLAINT

T.i.A Bee Products (UK) Ltd. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with us. Please contact us